Return and Exchange Policy

Return and Exchange Policy

At Glisten Fabrics, we prioritize customer satisfaction and quality assurance.

Eligibility Criteria:

To initiate a return or exchange, please ensure:

1. Items are unworn, unwashed, and in original condition with tags attached.
2. Returns are initiated within 7 days of delivery.
3. A copy of the invoice and reason for return are included.

Return Procedure:

Step 1: Repackage

1. Ensure package includes:
– Completed return form (available on our website)
– Items to be returned

Step 2: Delivery

1. Return merchandise to:
Glisten Fabrics
Office no11, 3rd floor, MAA business center Adalat Road Quetta.
2. Use traceable delivery (courier/registered mail)

Important Notes:

1. Delivery charges are non-refundable.
2. Return shipping costs are borne by the customer.
3. Refunds/exchanges will be processed within 3-5 business days after receiving merchandise.

Refund/Exchange Options:

1. Exchange for alternative size/color.

Contact Information:

For assistance or queries, please contact our customer service team:

Phone: +92 319 2200014
Email: info@glistenfabrics.com
Website: glistenfabrics.com

Refund Policy Statement:

Warranty/Guarantee Statement:

Glisten Fabrics ensures high-quality products. If you receive a defective item, please contact us within 7 days.

Additional Policies:

1. Exchange: Only one exchange per order.

Disclaimer:

Glisten Fabrics reserves the right to reject returns that do not meet the eligibility criteria or are damaged due to customer handling.